About Raeyco

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Our Team

Our workforce is highly educated and well trained. Our technicians average more than a single B.Sc. each, with qualifications ranging up to M.Sc. and numerous manufacturers’ certifications. Our service team brings you over 100 years of experience in maintaining, calibrating and repairing all types of laboratory equipment. Their knowledge and experience give our clients peace of mind, knowing that their equipment is in good hands.

Our Values

Customer Satisfaction is not left to chance at Raeyco’s Customer Care Department.

Before engaging in any Customer Communications, RCC aligns all other departments and staff to ensure that Raeyco’s products and services are always delivered in the highest quality.

During Customer Interactions, RCC is always available at the Customer’s convenience, and is highly responsive.

After a Customer Experience, RCC confidentially and comprehensively assesses Customer Service to ensure that the Customer’s satisfaction is absolutely and 100% complete.

Why Choose Raeyco

Raeyco is Canada’s leader in providing repair and maintenance programs for laboratory and medical equipment. Our industry leading customers in healthcare, research, pharmaceuticals and bio-pharmaceuticals depend on us to keep their specialized equipment performing to the manufacturers’ specifications.

Since it was founded in 2007, Raeyco has a track record of outstanding customer satisfaction. We focus on continual improvement in the quality, variety and depth of services that we offer our customers. To ensure that we deliver on our promises, we are certified to ISO 9001:2018 and ISO 17025:2015 Quality Management Systems requirements … the latest available standards.

Our proprietary Raeyco Labforce System enables us to inventory, manage and maintain all of our customers’ laboratory equipment on a secure, dedicated and validated database. 

We provide our customers with preventative maintenance, calibration and scheduled servicing via our Raeyco Labforce System including our validation and qualification and repair services which ensures that our customer’s equipment functions as good as new.

Let us become your service agent

Our workforce is highly educated and well trained. Our technicians average more than a single B.Sc. each, with qualifications ranging up to M.Sc.
and numerous manufacturers’ certifications. Our service team brings you over 100 years of experience in maintaining, calibrating
and repairing all types of laboratory equipment. Their knowledge and experience give our clients peace
of mind, knowing that their equipment is in good hands.

Our Service Agents

Progyny