Raeyco provides services and repair for all
Raeyco is British Columbia’s leader in providing service and repair programs for medical and lab equipment. Our industry leading customers in healthcare, research, pharmaceuticals, bio-pharmaceuticals and mining depend on us to keep their specialized equipment performing to the manufacturers’ specifications.
We provide full Analytical Instrument Qualification and Systems Validation for all types of lab equipment that will be compliant with FDA, Health Canada or European regulatory agencies.
Our enthusiastic Customer Care professionals, industry certified service engineers and technicians work with you, solving your problems in a timely manner – always.
We are committed to our customers and deliver fast, reliable, quality service. We are here for you when you need us!
We have a mantra: complete customer satisfaction every time.
One Call Resolution
This includes the service, support and validation of software, data management systems, virtual networks in any research or testing facility
Raeyco provides repair and calibration services for your medical and lab equipment needs. We manage and service virtually all types of lab equipment, ranging from Agilent HPLCs to Zeiss Microscopes.
Our Services Include:
- Secure, local asset management and equipment database
- Inventory tracking
- Qualification (sustainability for the intended use):
- Design Qualification (DQ)
- Installation Qualification (OQ)
- Performance Qualification (PQ)
- Installation qualification (IQ)
- Validation (Ensure that laboratory test data and results are consistent, accurate, and precise)
- Electrical Safety Inspections (meeting the criteria of Canadian Standard CSA C22.2 No. 1010.1)
- Preventative maintenance (Scheduled planned maintenance actions aimed at the prevention of breakdowns and failures)
- Calibration (re-adjustment) – including Pipette Calibrations
- Verification (monitor performance)
- Unscheduled maintenance
- Ad-hoc repair
- Scheduled service
24-hour emergency repair services
Your lab equipment may break down at any time of the day. Raeyco offers 24-hour repair services for those unexpected breakdowns.
We have 24-hour service for lab equipment emergencies.
Please email us at email@example.com with “EMERGENCY” in the subject line
It only takes three easy steps:
- Service Request: Contact us when your lab equipment is broken or needs to be serviced.
- Diagnostic & Assessment: We charge a flat fee for the first hour. If it isn’t fixed within that hour, we’ll either request additional time or give you a detailed assessment.
- Quotation: If the repair requires parts or is a larger job than expected, we will give you a quote based on the Diagnostic & Assessment.
If your lab equipment breaks down or is in need of service maintenance, contact Raeyco. Whether it’s night or day, we’ll be there with the help of our 24-hour services team. Getting your lab equipment working like brand new again is as easy as 1, 2, 3!